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View Full Version : I need to replace my cd-key...


Jean
15th Nov 06, 2:21 AM
...and I don't know how to do it :stick:
My DC works great, but I always got a "CD Authentication problem" when I try to log on to the lobby. (see this thread (http://forums.relicnews.com/showthread.php?t=118013))

- I tried to ask to my national support agency specified on the manual, and they said to me that they don't support imported games (I'm from from Italy and i bought it on play.com, that's in UK)
- I tried to ask here in the tecnical problem section (see this thread (http://forums.relicnews.com/showthread.php?t=118013)) and no one answered to me.
- I tried to mail THQ support, and no one answered me.

WTF I need to do to have a proper cdkey? :censored: I don't wanna think that I wasted 27 € to THQ for a game that doesn't work online! :banghead:

Vakarian
15th Nov 06, 2:25 AM
Maybe someone has already used it? Thats the most extreme case of it not working though.

Dajmin
15th Nov 06, 2:26 AM
I had a similar problem with another game (I forgot what it was now) that I bought. It installed great but wouldn't let me connect at all.

I went back to the store (it was a Game), explained the problem and they took it back. Apparently there had been a batch of simlar CDs with codes that didn't actually work. Then a simple reinstall off the new CD and it worked fine.

Jean
15th Nov 06, 2:28 AM
@IownNoobZ

It's impossible!
- I don't borrowed my copy to no one
- It doesn't works since the first time I used it, just after I received my game
- I opened by myself the game package

@the other guy

Ok, but I buyed mine at www.play.com, I'm not shure that I can ask them a replace... But I'm trying right now ;)

Akranadas
15th Nov 06, 2:32 AM
This thread should help you locate your CD Key http://forums.relicnews.com/showthread.php?t=113717

Moving to Tech Support

Jean
15th Nov 06, 2:33 AM
Mod, you're doing a mistake!!! I don't loose my cdkey, it simply doesn't works!!!

Vakarian
15th Nov 06, 2:34 AM
It seems your in a bit of trouble. I hope Play.com Replaces it for you..

Akranadas
15th Nov 06, 2:38 AM
I need to replace my cd-key...

I pointed you to a thread that tells you how.

Jean
15th Nov 06, 2:44 AM
No :| You misunderstood my question

Akranadas
15th Nov 06, 2:47 AM
Then Call THQ support in your country, theres not much we can do from here.

Jean
15th Nov 06, 2:49 AM
Ahhhrrrrr.

Did you read my thread? Seriuosly :|

- I tried to ask to my national support agency specified on the manual, and they said to me that they don't support imported games (I'm from from Italy and i bought it on play.com, that's in UK)
- I tried to ask here in the tecnical problem section (see this thread) and no one answered to me.
- I tried to mail THQ support, and no one answered me.

Akranadas
15th Nov 06, 2:55 AM
Then Call THQ support in your country, theres not much we can do from here.

Mail is slow, if you want imedient results, I suggestion Calling them with a Phone. The Number should be located on your box.

Jean
15th Nov 06, 3:10 AM
Ok, but I sent my mail to THQ three days ago... Ok, I'm tryin to use telephone, and harden my english ;P

Found the problem!!! Uhraaaay!!!!

I re-entered my cdkeys in the registry using 2 tips that the THQ customer care gives me:

- DO NOT USE UPPERCASE, just lowercase
- DO NOT USE NUMPAD, just the numbers above the letters on your keyboard.