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dirtbag
12th Jan 08, 12:08 PM
I am one of the lucky people who got a bum key for Winter Assault in the DoW Platinum Edition.

I cannot email THQ support or contact them through the support form, because both avenues appear to be broken.

All of the my emails bounce back with:

"(reading confirmation): 550 The sender did not meet Sender Policy Framework rules."

So I tried the contact form, but I get this:

"Your message was not sent. E-mail does not appear to be correct."

I tried using 2 different home addresses and my work address, all to no avail.

I was able to send a message to their corporate HQ, but I'm assuming I'll just be ignored on that end.

Is there some trick to get through to these people, so I can play the game? I work all day long during the week, so calling is a huge hassle (plus it's Saturday).

TBS
12th Jan 08, 12:37 PM
This fix (http://forums.relicnews.com/showpost.php?p=2734951&postcount=6) works for some people so you can at least play your games.

If the THQ support emails are broken then I imagine they will be fixed fairly soon, in the meantime there should be a phone number you can ring in the manual.