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remal100
7th Mar 08, 12:15 PM
i am getting this error when i start the game.

The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.

Has anyone else run into this?

here is my dxdiag
System Information
------------------
Time of this report: 3/7/2008, 10:59:18
Machine name: BIGFRANK-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545)
Language: English (Regional Setting: English)
System Manufacturer: FIC
System Model: XT5000T
BIOS: Version 1.0
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50 (2 CPUs), ~1.6GHz
Memory: 3070MB RAM
Page File: 843MB used, 5482MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce Go 7600
Manufacturer: NVIDIA
Chip type: GeForce Go 7600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_2B301509&REV_A1
Display Memory: 520 MB
Dedicated Memory: 248 MB
Shared Memory: 271 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9748 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2006 14:47:00, 3055616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-40D8-11CF-AD50-3A0B01C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0398
SubSys ID: 0x2B301509
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeVC1_A ModeWMV9_B ModeWMV9_A

Amerok
7th Mar 08, 6:10 PM
I ran into this when I installed Soulstorm, I also picked up a platinum edition and my WA key is too short. It has not been a good day for me. I am also looking for a fix for this.

BestVoxOperator
13th Mar 08, 4:47 PM
got the side by side thingy too

and i already tried installing the game in safe mode, which didn't help any
hope it's not vista's problem

medicap
1st Jul 08, 8:24 PM
i have the same error plz help us lol