CD authentification failed

[dolmard]

Hello,

i just bought dawn of war gold edition (dow+wa). it's the french gold edition (dist: Mindscape). the cd-keys were accepted during installation but when i'm trying to play online i have the "cd authentification failed" (french version echec authent. du cd).

I reinstall, check the keys in the registry, everything is fine but still impossible to play online.

thanks for your help.


warning.log :

15:42:30.29 W40K started at 2008-10-28 15:42
15:42:30.29 OS NT 5.1, 2048MB Physical Memory
15:42:30.29 RUN-OPTIONS
15:42:30.29 WORKING-DIR C:\Program Files\THQ\Dawn Of War
15:42:30.29 USER Toupitou
15:42:30.29
15:42:31.85 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=7, Mode=SSE
15:42:31.85 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\french\Data'
15:42:31.85 GAME -- Warning: Failed to map folder 'Engine\Locale\french\Data'.
15:42:31.85 GAME -- Warhammer, 1.51, Build 92683
15:42:31.85 GAME -- Available memory: 2047MB RAM, 3889MB Pagefile
15:42:31.85 State::State - set socket send buffer to 131072
15:42:31.85 State::State - set socket receive buffer to 131072
15:42:31.85 HostState - 82.236.65.171:6112 / 82.236.65.171:6112
15:42:31.85 PeerState - 82.236.65.171:6112 / 82.236.65.171:6112
15:42:31.85 PeerState::ConnectCallbackHost - connecting to host at 255.255.255.255:6112
15:42:31.85 GSTransport::Connect - GT2AddressError
15:42:31.85 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
15:42:31.85 SPDx9 -- Driver Name = nv4_disp.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce 8800 GT
15:42:31.85 SPDx9 -- Driver Vendor = 0x10DE Device = 0x0611 SubSys = 0x053C10DE Rev = 0x00A2
15:42:31.85 SPDx9 -- Driver Version Product = 0x0006 Version = 0x000E SubVersion = 0x000B Build = 0x1D5C (7516)
15:42:31.85 SPDx9 -- Driver GUID = {D7B71E3E-4551-11CF-326E-372503C2CB35}
15:42:31.85 SPOOGE -- 741.00MB available texture memory
15:42:31.85 SPOOGE -- 741.00MB available texture memory
15:42:31.85 GAME -- Beginning FE
15:42:31.87 MOVIE -- Opening movie 'movies:relic_intro.lua'
15:42:33.17 MOVIE -- Closing movie 'movies:relic_intro.lua'
15:42:33.17 MOVIE -- Opening movie 'movies:dow_intro.lua'
15:42:33.34 MOVIE -- Closing movie 'movies:dow_intro.lua'
15:42:33.92 MOD -- Initializing Mod w40k, 1.0
15:42:33.92 MOD -- Warning: Failed to open folder 'W40k\Locale\french\Data'.
15:42:33.92 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
15:42:33.92 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Full'.
15:42:33.92 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\High'.
15:42:33.92 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
15:42:34.90 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
15:42:34.90 Unable to load CampaignFrontendModels.lua!
15:42:34.90 GAME -- Using player profile whitetoupitou
15:42:37.85 Lobby - LOE_LobbySystemConnectionResult received
15:42:40.64 Lobby - LIE_ValidateNickName received
15:42:40.64 Lobby - LOE_NickNameValidation received
15:42:45.95 Lobby - LIE_Initialise received
15:42:45.95 GSPeer::Logon - 7 whitetoupitou
15:42:45.95 GAME -- Creating session
15:42:48.93 GSPeer::Dispatch::OnChatConnect 1, 'whitetoupitou-thq'
15:42:49.17 GSPeer::Dispatch::OnCDAuthenticate - 0
15:42:49.17 GSPeer::Dispatch::OnCDAuthenticate - Unknown CD Key
15:42:49.17 GSPeer - Disconnect
15:42:49.17 GSPeer::OnServerClear
15:42:49.17 Lobby - LOE_LogInResult received
15:42:49.18 GSPeer::Dispatch::OnDisconnected()
15:42:49.18 Lobby - LOE_Disconnected received
15:43:20.81 GAME -- Closing session
15:43:24.03 GAME -- Ending FE
15:43:24.03 MOD -- Shutting down Mod 'w40k'...
15:43:24.64 SPOOGE -- 740.00MB available texture memory
15:43:24.64 SPOOGE -- 741.00MB available texture memory
15:43:24.64
Application closed without errors

[{Exo}{Elite}]

Hmm, I had this problem once, and all i done was re-install the game, have you done that?

[TBS]

It may be a connectivity problem - run the net test stickied in this forum.

[dolmard]

thanks but i tried everything...

[Kapp'n]

Could you post the results for the net tester here please so we can have a look.

[dolmard]

Sending udp packet from 6112 to 6112
Received from /66.134.89.225:6112 to 6112 "udp pass"
Received from /66.134.89.225:6500 to 6500 "udp pass"
Received from /66.134.89.225:27900 to 27900 "udp pass"
Received from /66.134.89.225:27901 to 27901 "udp pass"
Received from /66.134.89.225:29910 to 29910 "udp pass"
Received from /66.134.89.225:30260 to 30260 "udp pass"
Received from /66.134.89.225:57056 to 6667 "tcp pass"
Received from /66.134.89.225:33949 to 28910 "tcp pass"
Received from /66.134.89.225:34174 to 29900 "tcp pass"
Received from /66.134.89.225:39197 to 29901 "tcp pass"
Received from /66.134.89.225:55211 to 29920 "tcp pass"

[TBS]

ok, that net test is clean and if you are sure the value in the registry is exactly the same as the one printed on the manual (or the slip of paper or wherever the key was for you) then it must be a printing error. You will have to contact official THQ support to get the key fixed. Contact details are in the manual.