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View Full Version : Games for Windows live - problems


Maniac
19th Feb 09, 4:00 AM
Known errors with GFWL and possible solutions can be found here.

Issue: xlive.dll not found error

Details: User attempts to run the game without the LIVE redistributable properly installed
Workaround:
1) Go to Control Panel -> Add/Remove Programs -> Uninstall the "Microsoft Games for Windows LIVE Redistributable" if it is installed
2) Download and install the 2.0 LIVE Redistributable from http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=7a5221aa-468a-441d-bd90-3088604e4afe

UPDATE: There is a confirmed problem when LIVE is already installed from a previous title. It is possible to work around the problem by shutting Steam down and restarting it. There may be a delay when you launch the game as the updated LIVE redistributable reinstalls.

Trouble redeeming retailer exclusive codes

The following steps have resolved many of these issues.

Run this hotfix:
http://support.microsoft.com/kb/960554 (http://support.microsoft.com/kb/960554)

Make sure you have the Games for Windows Live Marketplace installed.
If you do not:
http://www.gamesforwindows.com/en-US/Live/Pages/livemarketplace.aspx (http://www.gamesforwindows.com/en-US/Live/Pages/livemarketplace.aspx)
Start-->programs--> Microsoft Games for windows - LIVE
Then log in with the same account as you would ingame.