I play Dark Crusade every afternoon. I noticed that there are people always spamming. cussing, swearing, racism, terriorism...... I advice that game developers really need to do something about them. I know how to mute people but still, that doesn't mean they can do that in the public game lobby. Please heed my words and do some actions. The world is in your hand. Let us improve it.
And please note that kids sit beside their parents and watch their parents play.... What will happen to the happy parents and children if they see this? And what will some lofty gamers react when they first go into the lobby and see this? A lots of people stopped playing because of them, do you know? They didn't say nothing, that doesn't mean they feel nothing.
Please read the post again and think.