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Crashing since TOV installed

  1. #1
    tommy1975
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    Crashing since TOV installed

    Hi

    I have COH , OF and just got TOV lastest patch etc..

    Lastest sound , vide ocard drivers..

    Vista 64bit fully updated SP1

    All other drivers up to date..

    Geforce 260

    Sound card is Creative Extreme gamer


    CPU Intel Q6600

    PC temps fine...

    But since TOV has been installed now and again I can be in the lobby and I cant type in chat rooms and game list goes blank then crashes to the desktop

    Then in game sometimes it just locks up looping sound of firing...

    I have to restart pc not go out of COH via task bar its a hard full pc crash

    But sometimes it goes to this bug report thing so I fill in the box email address etc,, It gathers some info dont know what then sends it to relic..


    Any one else get this?

    If it does happen again I shall send in dxdaig etc..

    Happened 3 times

    Yet I can play 7 games + then crash..

    strange
    Attached Files
    Last edited by tommy1975; 17th Apr 09 at 10:12 AM. Reason: Main thread title!

  2. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #2
    www.relicnews.com ÜberJumper's Avatar
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    Post your warnings.log and dxdiag.txt file please.

  3. #3
    tommy1975
    Guest
    Files added

  4. Modding Senior Member Company of Heroes Senior Member  #4
    Celéstial by heart Celution's Avatar
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    I got the exact same problem. (my computer is simular to yours)

  5. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #5
    www.relicnews.com ÜberJumper's Avatar
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    Can you post a warnings.log immediately after you crash please tommy? That one looks ok.

  6. #6
    tommy1975
    Guest
    2 crashes with in a few mins

    A in lobby trying to join a game..

    and B is me starting up a game

    I looked in the B one and says files missing or something? paths?


    Yet missions replays work fine

    Thank you
    Attached Files

  7. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #7
    www.relicnews.com ÜberJumper's Avatar
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    They're both bailing during network activity it would seem.

    Can you post a hijack this log file please?

  8. #8
    tommy1975
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    Here is the Highack file.. As you asked..

    Thank you for helping me and may I just ask you what you ment by the error you noticed .. Is it my end or Relics servers?

    May I also just ask you please I have had the Relic error reporting tool thing come up a few times.

    It scans my pc and sends some info to Relic . What does it send them?

    Is it the DXdiag , warnings file?

    ?

    Thank you
    Attached Files

  9. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #9
    www.relicnews.com ÜberJumper's Avatar
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    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe

    O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    A couple of those things could be messing with you.

    Can you google for and download LSPFIX.exe and run it? It will show you a list of installed files, can you report that list of files (or just post a screenshot of the app).

  10. #10
    tommy1975
    Guest

    The LSP shot

    Hi here is the LSPfix you ask for..

    Re your reply..

    Shall I reinstall my virus software Kaspersky?

    from the log files ive posted what can you see wrong?

    Do I need to reinstall TOV? / patch it?

    Once again thank you for your reply.

    Do you need any more warning log files?

    May I just ask do you know when the next patch is out please?

    Thanks mate

    for got file lol
    Attached Files

  11. #11

    COH TOV crashing

    Hi!
    I have the same problem!
    Iv played the to first campaings in TOV, but the last one, with the nazis making a last stand, it crashes after a while.
    Plz help me aswell

  12. #12
    tommy1975
    Guest
    Orhtex

    Do you get looping sound and screen frezzing and does a error reporting thing come up once it goes to desktop... Do you have to restart pc? Cos everytime i do...

    What grahics and sound card do you have?

  13. Child's Play Donor Technical Help Senior Member General Discussions Senior Member Company of Heroes Senior Member Forum Subscriber  #13
    Hydra's Super Marshal GeoffS's Avatar
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    @Orhtex, your problem seems to be completely different. It's a whole lot easier if we deal with one user and one set of problems per thread.

    Please read the READ THIS FIRST sticky thread, then create a new thread for your problem and post the requested files.


    The most exciting phrase to hear in science, the one that
    heralds new discoveries, is not 'Eureka!' but 'That's funny...'
    Isaac Asimov

  14. #14
    tommy1975
    Guest
    Can any one help me?

    Ive posted all files as asked?

    Please can any one help?

    Thank you

  15. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #15
    www.relicnews.com ÜberJumper's Avatar
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    Tommy, those files look good.

    I got the exact same crash last night, and I *suspect* that's one of the things fixed in the 2.502 patch that's due out today.

  16. #16
    tommy1975
    Guest
    Thank you for your help Uberjumper you been doing this a long time on here. So you had a crash? Well since this new patch I played 6 games last night after installing it and no crash.... So you might be right. It was spoiling the game for me and getting a lost cos of it seemed unfar.. Thank you for looking at the files for me...

    What does the error reporting tool that comes up after a crash it sends files what does it send please?

    But please keep this thread open just in case of another crash please...

    Thanks

  17. Technical Help Senior Member Modding Senior Member Homeworld Senior Member  #17
    www.relicnews.com ÜberJumper's Avatar
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    You can look at the data it sends when it comes up... basically it's your game configuration, the warnings.log and some crash data information.

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