For people whose draw in an ARPG is starting new characters, yeah. Blizzard pretty much, without any good reason, dismantled that aspect of the game, with only overall excuse being "handholding of casuals takes priority." I happen to think that most complaints about Diablo 3 being casualized to be stupid, but this is a rare case of where the accusation has genuine merit and Blizzard is only hurting themselves by ignoring it.
It's not even that the game is being made casual. It's that, at some point, while Blizzard was attempting to ensure that no new player would be scared off, they forgot about an entire segment of veteran players that doesn't care about max level gameplay; or flat out decided those don't matter.