Welcome to the Technical Assistance Forum. Please read this BEFORE POSTING.

[Moe]

Forum Rules

This is the Dawn of War Technical Assistance Forum. If you have a problem with Dawn of War, or a technical question, you can post it here.
This forum has two sub-forums. The MTL, or Master Troubleshooting List, contains a number of known problems and their fixes/workarounds.
The Bug Report Forum is where you can report bugs with the game.



(0) Introduction
This forum serves two purposes: Identifying, reporting and confirming bugs and resolving problems with the game. That means if you think something should be changed in the game, or you want to discuss strategies, you are in the wrong forum. We have a suggestion box where you can post your suggestions for the game, and discussion and strategy forums where you can discuss and strategize. Please use them.

(1) General rules
First and foremost, the forum guidelines apply here same as everywhere. In addition to that, the following rules must be adhered to. Failure to comply will result in locked threads, deleted posts, and in severe cases suspension and all-out bans.

• USE PROPER ENGLISH. Posts that are deemed illegible due to excessive use of l33t, "txt msg shorthand" such as "m8", "b4", "plz" and "u", will result in locked threads and deleted posts.
• No rants. If you are upset about your game not working properly, it is perfectly understandable. However, this is NOT the place to blow off steam. These forums are dedicated to helping people, they are NOT a complaint department.

(2) Reporting bugs
Bug reports belong in the Bug Report Forum. If you are reporting a bug, please do all of the following:

• Check to see if somebody else has previously reported that bug. Please also have a look at the MTL.
• Give your thread a meaningful title. An example for a good title would be "Bug: Servitors have three heads". On the other hand, "WTF this suxx servitors are all f***" is NOT a good title.
• Post a detailed description of your bug. If possible, try to recreate it before posting. Tell us exactly under which circumstances the bug occured, what you did, and also what might be unique for your version of the game (e.g. mods you have installed)
• If you can provide a screenshot or a replay, it will really help to identify the bug. Please do so whenever possible.

(3) Getting help with your problems
If you are having problems with the game, please follow these steps:

1. Update everything. This sounds trivial, but is the solution to well over half of the problems people encountered. This means:
   -updating your graphics drivers to the latest version.
   -updating your sound drivers
   -updating Windows to the latest version. If something prevents you from getting SP2, at least get all the other patches and fixes.
   -updating your mainboard drivers
   -patching the game to the latest version
2. Read the readme.txt. You can find it two posts below this, along with the 1.1 release notes, for your convenience.
3. Check if somebody else has previously reported the same problem. Use the search function. Look at the thread titles, see if they describe your problem, then check to see if any solutions have been suggested. Try them out before posting.
4. If you can't find a thread that covers your problem, you may create a new one. The thread title should be a short description of your problem, e.g. "Game won't start" or "Graphical glitches".
5. Your first post should start off with a short description of the problem. Tell us what happens, and anything else that seems like it may be related to the problem.
6. Post your warnings.log and dxdiag.txt. You can find instructions on how to do that here. They contain lots of information on your system and your DoW installation, which is extremely useful in hunting down errors. Those files may be fairly long, so please surround them with [code] [/code] tags.
7. Please tell us everything you have tried so far to resolve your problem.
8. If you think of anything else after you have posted, please use the edit button, don't double or triple post.
9. Be polite. This forum is run by fans for fans. If somebody suggest something that you think won't work, don't call them a dumbass - do it. We have had success with some very unconventional methods before. If you get crabby and yell at people, your thread will be locked.
10. Be patient. The sheer number of threads prevents us from adressing every problem within minutes. Usually, somebody will post within a few hours, but if that doesn't happen, do not bump your thread with comments like "anyone?" or "please help". Also, do not pester people with private messages saying "please look at my thread". If nobody has posted in your thread after three or four days, you may ask for updates on your problem in a polite fashion.
11. USE PROPER ENGLISH. The occasional typo is perfectly excusable, l33tspeak and text message shorthand are not. You expect people to take time and think about your problems, the least you can do is show them some courtesy by taking the time to properly write your post. If your post is totally undecypherable it may be locked or deleted.

(4) Helping others
If you are posting in someone's thread to help them, please consider the following:

• First off, thank you for trying to help. If you think you may have a solution to someone's problem, post it. We are always thankful for an extra pair of eyes.
• Be nice. Even if you spot what you believe to be the dumbest mistake in the history of the internet, be nice. Don't call people idiots. Point out their mistake, and suggest a solution.
• Please only post if are actually contributing. You may ask questions, although you should start your own thread if you have a problem and don't hijack other's threads. Do not post useless comments like "lol" or "that sucks".
• Useless posts WILL be deleted.

**** WARNING IF YOUR POST DOES NOT CONTRIBUTE TO A SOLUTION FOR A PROBLEM, IT WILL BE DELETED ****

[Moe]

LIST OF KNOWN ISSUES With Fixes/Answers/workarounds (by ÜberJumper):

See also the MTL

1. Replay Button may not work... if you say "Yes" to the "Do you want to view map" dialogue box after a game ends. Click "No" on that dialogue to save your replay.

LIST OF KNOWN ISSUES Without Fixes:

1. Unit Activity Stopped After Loading Save Game

HARDWARE ISSUES

1. ATI Users, Disable VPU Recovery - Potential Workaround for Crashes (thanks DriP).

2. ATI Users, Disable Write Combining - Potential Workaround for Crashes (thanks A.o.D.)

3. ATI Users, Disable your Secondary Display Output in Device Manager.

4. ATI+AMD(Via Mobo) Users, Read This Thread

5. AMD+AGP8X Users, Read This Post.

6. P4(Hyperthreaded)+AC97 SoundRead this thread - Possible fix for stuttering sound

GAMESPY RELATED

1. 9/21/2004 - Gamespy changes DNS information for NAT Negotiation servers. May take a couple of days for NAT negotiation to work properly for everyone.

2. Make sure you have the latest firmware for your router.

GENERAL INFORMATION:

1. In Game FPS Readout

[Moe]

How to Read the warnings.log file. (by ÜberJumper)

Part one, quick overview.

Here is a sample warnings.log file.

W40K started at 2004-09-26 12:40
OS NT 5.1, 1024MB Physical Memory
RUN-OPTIONS 
WORKING-DIR E:\games\THQ\Dawn of War
USER UberJumper

12:40:01.7   MATHBOX -- Version=5, Cpu=INTEL Pentium-IV:f=15,m=2, Mode=SSE
12:40:01.8   GAME -- Warhammer, 1.00, Build 57117.44353
12:40:01.8   GAME -- Available memory: 1023MB RAM, 1644MB Pagefile
12:40:01.8   State::State - set socket send buffer to 131072
12:40:01.8   State::State - set socket receive buffer to 131072
12:40:01.8   HostState - 192.168.1.102:6112 / 192.168.1.102:6112
12:40:01.8   Session : Now Host
12:40:01.8   Session : We are now a Host
12:40:01.8   PeerState - 192.168.1.102:6112 / 192.168.1.102:6112
12:40:01.8   PeerState::ConnectCallbackHost - connecting to host at 255.255.255.255:6112
12:40:01.8   GSTransport::Connect - GT2AddressError
12:40:01.9   SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
12:40:02.1   SPDx9 -- Driver Name = nv4_disp.dll  Device = \\.\DISPLAY1  Desc = NVIDIA GeForce 6800 GT
12:40:02.1   SPDx9 -- Driver Vendor = 0x10DE  Device = 0x0045  SubSys = 0x00000000  Rev = 0x00A1
12:40:02.1   SPDx9 -- Driver Version  Product = 0x0006  Version = 0x000E  SubVersion = 0x000A  Build = 0x1821 (6177)
12:40:02.1   SPDx9 -- Driver GUID = {D7B71E3E-4305-11CF-917B-0A2000C2CB35}
12:40:02.2   SPOOGE -- 290.00MB available texture memory
12:40:02.2   SPOOGE -- 290.00MB available texture memory
12:40:02.7   GAME -- Beginning FE
12:40:04.0   APP -- Resetting fp control word.
12:40:04.0   MOVIE -- Opening movie 'movies:relic_intro.lua'
12:40:05.1   MOVIE -- Closing movie 'movies:relic_intro.lua'
12:40:05.1   MOVIE -- Opening movie 'movies:dow_intro.lua'
12:40:05.8   MOVIE -- Closing movie 'movies:dow_intro.lua'
12:40:05.9   MOD -- (mod manager) W40k, 1.0
12:40:06.0   MOD -- (mod manager) Failed to load Folder 'W40k\Data_Shared_Textures\Full'
12:40:06.0   MOD -- (mod manager) Failed to load Folder 'W40k\Data_Sound\Med'
12:40:06.0   MOD -- (mod manager) Failed to load Folder 'W40k\Data_Whm\High'
12:40:16.0   GAME -- Using player profile UberJumper
12:40:29.6   APP -- Game Load
12:40:29.6   GAME -- Ending FE
12:40:29.7   GAME -- Beginning FE
12:40:29.9   APP -- Game Start
12:40:29.9   GAME -- Ending FE
12:40:29.9   GAME -- Beginning mission savegame15 (1 Humans, 5 Computers)
12:40:35.5   GAME -- Preloading all models
12:40:35.6   RENDER ANIM -- Art/EBPs/: Unable to open file!
12:40:36.5   GAME -- Applying Team Colours
12:40:37.6   GAME -- Precaching Events
12:40:53.9   GAME -- Loading completed (24 seconds)
12:40:53.9   SIM -- Setting SyncErrorChecking level to Low
12:40:53.9   GAME -- Starting mission...
12:42:14.8   SimulationController::Pause 1
12:42:16.8   GAME -- Ending mission (?)
12:42:16.8   SimulationController::Pause 0
12:42:17.5   MOD -- (mod manager) shutting down
12:42:17.7   SPOOGE -- 275.00MB available texture memory
12:42:17.7   SPOOGE -- 275.00MB available texture memory

Application closed without errors

Key things to look at...

Second line:
OS NT 5.1, 1024MB Physical Memory
-tells us the operating system, and how much physical memory.

Lines 6 through 8:
12:40:01.7 MATHBOX -- Version=5, Cpu=INTEL Pentium-IV:f=15,m=2, Mode=SSE
12:40:01.8 GAME -- Warhammer, 1.00, Build 57117.44353
12:40:01.8 GAME -- Available memory: 1023MB RAM, 1644MB Pagefile

-tells us the cpu, game version, and system memory info.

Line 19
12:40:02.1 SPDx9 -- Driver Name = nv4_disp.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce 6800 GT

- shows us the Device Name (Nvidia GeForce 6800 GT)

Line 21
12:40:02.1 SPDx9 -- Driver Version Product = 0x0006 Version = 0x000E SubVersion = 0x000A Build = 0x1821 (6177)

- shows us the driver version number (Build = 0x1821 (6177))

Line 24/25
12:40:02.2 SPOOGE -- 290.00MB available texture memory
12:40:02.2 SPOOGE -- 290.00MB available texture memory

- Shows us the available texture memory.

How to Interpret...

Second line I watch for Win98 or ME, as sometimes line 21 will be different.

Line 6 through 8 I watch for AMD and how much memory, I also look here to spot if they're running the demo. AMD systems in conjunction with ATI Cards seem to cause problems on the 1.0 version of DoW

Line 19 right away will tell us if their video card is capable of running the game. General rule of thumb, if it's an ATI 8500 or greater, or an Nvidia GeForce or greater, the game should run with the right drivers installed.

Line 21 confirms their driver version. Nvidia cards should have at least 61.77 installed for the latest, and 64.76 is Catalyst 4.9. Note that with win98/ME systems, the Catalyst Driver version looks different.

Line 24/25 confirms how much memory the game can allocate for textures/graphics/etc. If this is really low, and the game's settings are cranked up, this will cause issues.

"Errors" in the warnings.log file you can safely ignore.


12:40:06.0 MOD -- (mod manager) Failed to load Folder 'W40k\Data_Shared_Textures\Full'
12:40:06.0 MOD -- (mod manager) Failed to load Folder 'W40k\Data_Sound\Med'
12:40:06.0 MOD -- (mod manager) Failed to load Folder 'W40k\Data_Whm\High'

12:40:35.6 RENDER ANIM -- Art/EBPs/: Unable to open file!

This post will be updated with more information as needed.

[Moe]

From ManicDevlin:

After hours of not able to found out my random lock ups in DoW, I figured to install the most heavy gfx needy benchmark out there... So I downloaded the free version of 3D MARK 05.

I ran the benchmark, even the first test didn't appear on my screen and automatically my pc booted... This lead me to believe, this is not an sound card issue nor a heat issue.

I started disabling hardware acceleration features in my motherboard. Disabled fastwrite and other performance boosting features, even increased agp voltage... Alas, no luck.

Then I figured, what the hell let me reduce my AGP speed from 8x to 4x. BAM! Can now run all benchmarks in 3DMARK 05 with no sweat. So I finally figured out the instability in my setup, the agp speed.

If you have a combination of an AMD/VIA setup with an ATI radeon card and have stability issues with DoW, run 3DMARK 05, it's the best way to narrow down the causes of your instability. The benchmark is very needy and sensitive to instability.

This is of course no magic pill, but it is a possible way to find a fix.

[ÜberJumper]

Update: Patch 1.41-1.10 Release Notes

Warhammer 40,000: Dawn of War - Patch 1.41 Changes
General Fixes
Killa Kanz now use 4 Support Cap (up from 2)

Tankbustaz have been increased in cost to 75/20 and have had their build/reinforce time increased to 20/15 seconds

Bomb Chuckaz now cost 50/50 (up from 25/25), and the train time has been increased to 25 seconds.

Increased the reinforce cost and reinforce time of Nob squads to 45/10

Increased the cost of the Waaugh banner Bigga Gunz upgrades to 50/50

Added a hotkey for the Mega-Armored Nob

Added a hotkey for the Mega-Armored Nob's Power Surge ability

Removed the starting Slugga Squad for Orks

Reduced the damage that Trakks do to building armor

Reduced the damage that Tankbustas do to building Armor

The Defiler auto cannon's damage has been considerably reduced

Defiler cost changed to 150/260

Increased the damage on the Chaos Lord's Plasma Pistol

Increased the damage on the Sorcerer's Plasma Pistol

Increased the damage on the Aspiring Champion and Raptor Champion's Power Sword and Plasma Pistol

Reduced the damage that the Raptor Bolter Pistol does to builder armor and commander armor

Reduced the amount of damage the Khornate Chain Axe does to vehicles

Increased the HP on the Assassin to 350 (up from 100)

Changed the Assassin's armor type to Commander

Increased the damage Assassins do to Commander Armor

Decreased the cost and build time of Satellite Targeting Resolution to 100/25 30 seconds (down from 150/150 90 seconds)

Weapon Specialization now requires Satellite Targeting Resolution

Fixed the graphic effect for the Leman Russ Battle Cannon (units hit by the battle cannon should now show an effect)

Imperial General and all members of the command squad can now detect infiltrated units

Priests can no longer detect infiltrated units

Priests have been increased in cost and build time to 100/50 30 seconds

Guardsman melee damage versus buildings has been lowered

Techpriest armor has been changed to commander armor

Techpriest HP have been increased to 250

Techpriest Laspistol damage has been lowered

Guard Power and Requisition upgrade bonuses are now closer to those of the other races

Body Armor upgrade has been increased in cost and build time to 100/50 45 seconds

Reduced the training cost of the Assault Marine from 60 to 55

Increased the damage the Space Marine Tactical Missile Launcher does against buildings

Increased the damage on the Force Commander's Power Sword and Plasma Pistol

Increased the damage on the Chaplain's Power Sword and Plasma Pistol

Increased the damage on the Librarian's Power Sword and Plasma Pistol

Increased the damage on the Sergeant and Assault Sergeant's Power Sword and Plasma Pistol

Changed the Hotkey for the Chaplain to C

Added a hotkey for Sniper Training

Changed the Hotkey for Scout Infiltration research

Increased the cost and build time of Melta Bomb Research

Increased the duration of the Eldar Entanglement ability to 7 seconds (up from 3)

Reduced the research times for the Eldar Infantry Accuracy Upgrades

Reduced the research times for the Eldar Infantry Health Upgrades

Increased the effectiveness of the Eldar Infantry Accuracy Upgrades

Increased the effectiveness of the Eldar Infantry Health Upgrades

Removed the phantom slag deposits on Battle Marshes

Fixed an issue where DOW used the WA maps in Automatch games.

Fixed an issue where hotkeys stopped working after player pressed Alt-Tab to switch between game and other applications.

Fixed a rare crash when player logged in to Online game.

Fixed occasional crash due to memory leak where the Army Painter would crash after being open for more than 10 minutes.

Patch 1.4 Changes
Balance Changes
Increased Defiler cost to 190 requisition 400 power

Increased Defiler build time to 60 seconds

Increased the cost of the Chaos Sorcerer to 200 requisition 100 power

Chaos Sorcerer build time is now 60 seconds (up from 20)

Cost and build time of Chaos Marine Tactical Bolters reduced by 5%

Reduced the cost of the Chaos Temple by 10%

Reinforce time of Chaos Marine Tactical Bolters reduced by 10%

Warp Spider damage against infantry has been reduced by 15%

Guardian damage reduced by 5%

Ork Stormboyz armor changed from Infantry High to Heavy Medium. Ork Stormboyz should now be a much better counter to Warp Spiders.

Reduced the cost of the Space Marine Dreadnought to 170 requisition 350 power

Reduced the train time of the Space Marine Dreadnought to 50 seconds

Cost and build time of Space Marine Tactical Bolters reduced by 5%

Reinforce time of Space Marine Tactical Bolters reduced by 10%

Reduced the cost of the Chapel Barracks by 10%

Scouts were inadvertently given an accuracy penalty while moving in the 1.3 patch. This penalty has been removed. Scouts should now be more effective at dealing damage.

The recharge for Battle Cry was reduced to 96 seconds (down from 120)

The recharge for Orbital Bombardment was reduced to 195 seconds (down from 240)

The recharge for Smite was reduced to 100 seconds (down from 120)

The recharge for Weaken Resolve was reduced to 45 seconds (down from 60)

The build time for the Predator Lascannon upgrade was reduced to 20 seconds (down from 25)

Code & Performance Changes
Many small optimizations for low-end systems

Full front-end now reloaded after switching mods (games)

2 new graphics options: Persistent Bodies, Persistent Decals

Improved system performance detection capabilities of GraphicsOptions utility, resulting in more accurate settings. As a result, the GraphicsOptions utility will automatically run next time you start the game, post-patch/update.

Notes
Please note that save games for versions 1.0 to 1.3 will no longer function after Patch 1.4 has been installed.

Please note that you will not be able to skip the intro movies the first time you load Dawn of War after installing Patch 1.4.

Patch 1.3 Changes
New Features
Added an Observer Mode to the game to support the professional games circuit

Added a Friends List feature to support the growth of the Online community

Added an Arranged Teams Automatch feature to simplify the process of automatching games with Friends

Added Mod Manager to facilitate switching mod versions from the Main Menu. Mods are now also listed in the Join Game screens

Added support for Lobby News messages in non-Latin character fonts (full unicode support)

Game Improvements
Game performance has been improved through the use of the Intel Performance Primitives library

Enemy detection code has been improved for better performance in the late game on large maps

Selection focus key (') has been added to the defaul keybindings. NOTE: The keybindings file has been changed and is no longer compatible with previous versions

Improved the targeting priority system for vehicles and units with multiple weapons

Major update to game camera system, including fixing many bugs

General Fixes
Fixed several bugs with the Automatch system

Thorough overhaul of the Stance system which fixed many bugs with the Melee and Ranged stances. Overhaul includes the removal of Versatile Stance

Fixed several minor issues with the game camera, including increasing the default range for the limited camera so it matches the distance of the free camera

Fixed several minor issues with save games and playback files. NOTE: The save game format has been changed and will no longer be compatible with previous versions

Fixed several minor issues with the playback mode

Fixed several infrequent crash bugs in Online screens

Fixed rendering issues with the Intel 915 IGMA

Fixed Mission 4 bug where third Whirlwind disappears

Fixed bug where Toth was damaging himself with special attacks

Fixed occasional SCAR crash in Mission 7 when capturing bridge

Fixed NIS cameras for all missions

Fixed various bugs in game chat system

Fixed various bugs in Army Painter

Fixed bug where NIS speech wouldn't play under Windows 98

Fixed various bugs in Multiplayer Game setup system

Various cosmetic fixes to various screens

Fixed bug where the Ork Wartrak Twin Rokkit Launcher upgrades will get stuck in an infinite loop when overwatching the upgrade

Fixed bug where a Shroud button which has no function would appear in the build-menu of a Webway Gate while it is being built

Fixed bug where Word of the Emperor ability would not function

Fixed bug where Bad Doc Healing Aura ability did not heal commander units

Fixed bug where Bad Doc Healing Aura ability only affected the Mad Doc and attached squad

Fixed bug where Exarchs could not be added to Aspect Sqauds while the squad was moving

Fixed bug where Exarchs could be built while the squad was moving

Fixed bug where Howling Banshee War Shout ability would affect friendly units

Fixed bug where Eldar Plasma Grenade was inheriting incorrect attributes

Fixed bug where Stormboyz speed research effects only the Stormboyz leader

Fixed a range of bugs where abilities were incorrectly affecting friendly units as well as enemy units

Fixed bug where Grav Falcon Brightlance was invisible

Balance Changes
Ork:

Reduced damage of Trukk Big Shoota

Increased population requirement for Wartrukk/Mekshop from 31 to 46

Increased population requirement for Wartrak from 46 to 61

Wartrak build time increased

Decreased damage of Wartrak Rokkit against all infantry significantly

Increased build time of Wartrak Rokkit and Mortar from 9 to 20 seconds

Put a 46 population requirement on Ork Rokkit Launchers

Reduced Big Mek's Mega Blaster damage

Increased build time of Bad Doc to 15 seconds

Increased cost of Bad Doc by 10 requisition

Increased damage output of Nob Leader Power Klaws

Decreased build time of Ork Nob Power Klaws from 15 to 12 seconds

Increased damage of Ork Nob Leader Power Klaws

Big Mek now takes longer to build after researching Custom Tellyporta

Big Mek now takes longer to build after researching Custom Force Field

Big Mek now takes longer to build after researching Tank Bustin' Kit

Reduced range on Ork Listening Posts that have the first Listening Post upgrade

Eldar:

Reduced damage of Fire Prisms Shuriken Catapult against Heavy Infantry (Medium). Also reduced damage against Medium Vehicles

Reduced damage of fire prism Prism Cannon vs. all buildings, all vehicles (slight), reduced morale damage, reduced minimum damage, reduced area of effect from 10-8

Reduced morale damage on Eldar D-Cannon Turret

Reduced damage of Vyper Missile Launcher against all infantry types

Increased time cost of Vyper Missile Launcher weapon upgrade

Increased vertical aiming ability of Brightlance platforms (slight)

Increased range of Ranger Long Rifle from 32 to 35

Increased morale damage output of Ranger long rifle from 40 to 60 per hit

Removed charge modifiers from Howling Banshees

Created dependencies on Vyper/Wraithlord aspect stones before Fire Prism can be researched

Decreased time cost of Seer Council Witchblade weapon upgrade

Dark Reaper Exarch now does more damage to Heavy Infantry

Dark Reaper weapon upgrade now has the same range as its original weapon

Increased Time cost of Warp Spider Aspect Stone

Increased Power cost of Warp Spider Aspect Stone

Chaos:

Reduced cost of tier 3 to 400/150 and 100 seconds. From 500/200 and 125 seconds

Chaos Aspiring Champions and Space Marine Sergeants now benefit from the bionics upgrades (+20% health)

Furious charge should now be giving +15% damage bonus to chaos_knife_cultist and chaos_knife_tactical

Chaos Heretic costs 0 supply cap, however there is a limit of 5 Heretics at any given time

Increased cost of Cultist, increased hit points, increased build time, decreased to starting with 4 units. Increased base weapon damages by 30%. Decreased min damage on Cultist Laspistol from 2.5 to 1.5.

Increased time cost of Cultist Aspiring Champion

Reduced Cultist Grenade Launcher damage by 35%. Increased build time of Grenade Launcher

Increased damage output of cultist plasma gun, slightly increased cost

Defiler hitpoints increased from 2300 to 2700

Defiler now costs 2 Support cap.

Reduced cost of Possessed marines, decreased attack/hp/build time accordingly

Reduced cost of Horrors, decreased attack/hp/build time accordingly

Reduced melee damage of Raptors against building low

Rhino now costs 1 Support cap

Smoke Grenade research time/cost reduced

Space Marines:

Reduced cost of tier 3 to 400/150 and 100 seconds, from 500/200 and 125 seconds.

Reduced stun time of SM Force Commander from 4 to 2 seconds.

Scouts do less ranged damage to infantry_low, infantry_med, and infantry_high.

Reduced Scout accuracy while moving from .55 to .35. Reduced Scout morale damage.

Reduced melee damage of Assault Marines against building low.

Rhino now costs 1 Support cap.

Smoke Grenade research time/cost reduced.

Cultist reinforce time when in combat set to 12 seconds.

Updated help text to reflect balance changes.

Mod Support
Mods can now disable tutorials by leaving a blank field in the FEDefaults.lua file

Multiple fixes in the Attribute Editor

Game now validates more fields from the attribute files. Also validation of starting units and buildings has been removed

New binary file format for all attribute files

Added support for exclusive win conditions

Several unused attribute fields have been removed

Added flag for weapon line-of-sight being blocked by entities. We recommend not using it, as it is terribly slow

Added multiple flags to Scenario files in the Mission Editor, including being able to turn off sky, terrain and water rendering

Patch 1.2 Changes
New Maps
Added Railway, a new 1 v 1 map

Added Crossroads, a new 3 v 3 map

Balance Changes
Conceal ability now only applies to individual members of the Seer Council

Chaos Taint now only heals in the 2nd tier but now applies to Chaos Commander units as well as infantry

Multiplayer
Removed the 2-minute drop window, where a player could abort a game within 2 minutes of starting and not receive a loss

Fixed issues with lobby system to reduce/control spamming

General Fixes
Fixed multiple issues with savegame code

Warhammer 40,000: Dawn of War – Patch 1.10 Release Notes

Maps

Valley of Khorne
· Critical Objectives have been moved to ensure each player has a point closer to their base. Center CO remains in same location.

Dead Man’s Crossing
· Removed cover from entrances to player's base from water.

Tainted Pair, Blood River
· 2 new 1v1 MP Maps

Mountain Trail, Tainted Place, Tainted Soul
· 3 new 2v2 MP Maps – Using the 2 1v1 maps as a base these maps provide variety on the same/similar terrain layouts.

Gameplay

F2 Tactic
· Squads that are being attacked by melee units now have their ranged weapon accuracy reduced to 1%. Modifier applies to all members of the squad being attacked, not just the members being hit.


Balance

Eldar

Seer Council
· Fixed Conceal ability so that it now only applies to individual members of the Seer Council.
· Reduced ranged attack.
· Increased power cost.

Farseer
· Fixed the Farseer health upgrade which was causing the Farseer’s health. regeneration rate to be decreased instead of increased.

Brightlance
· Introduced a 2 second setup time for the Brightlance.

Fire Prism
· Decreased how often Fire Prism’s can warp; they can now warp once every 90 seconds .

Ranger Squad
· Decreased reload time.
· Decreased attack power.
· Decreased morale damage.

Bonesinger
· Reduced attack by 25%.
· Reduced health regeneration rate by 50%.

Entanglement Ability
· Increased power cost from 20 to 60.
· Increased recharge rate from 120 seconds to 150.
· Increased research time from 45 seconds to 90 seconds.
· No longer works against Bloodthirster and Avatar.

Plasma Grenades
· Decreased number of grenades that were thrown; now only fires 1 at a time.
· Plasma grenade research is now reliant upon a Soul Shrine.

Bonesong Ability
· Temporarily been disabled due to exploit, will be re-enabled at a later date.


Ork

Slugga Boyz
· Big Shoota weapon, brought in line with Shoota Boyz’

Big Shoota.
· Slugga Boyz now benefit from the upgrade “More Choppy”.

Ork Boyz
· Slightly decreased Ork Boyz accuracy while moving.
· Decreased range at which Ork Boyz receive charge modifiers.


Space Marines

Assault Terminators
· Fixed a data error which caused Terminators to not benefit from health upgrades.


Chaos Marines

Chaos Sorcerer
· Chain of Torment spell now does 90 damage.

Taint Ability
· Now only heals in the 2nd tier but now applies to Chaos Commander units as well as infantry.

Frag Grenade
· Reduced frag grenades radius to 4 from 5.

Chaos Horrors
· Hit point upgrade now applies to Horrors.

Berserk Fury Ability
· Previously increased squad’s max weapon damage twice instead of buffing min and max damage independently. The result is pretty much the same but the variance is now reduced.


Crashes and Stability
· Fixed frequent crash in AI.
· Fixed frequent crash in loading saved games.
· Fixed bug in Korean build where in-game chat would not be displayed.
· Fixed bug in German and Korean builds where in-game options would not be set properly.
· Fixed bug that would cause unit statistic and ability modifiers to not be removed. properly. This addresses issues with broken Chaos units retaining negative accuracy, Big Mek Teleport ability not being removed, and a variety of other similar issues.
· Fixed name of post game states from Captured VO's to Captured CL's.
· Fixed refresh rate of "0" in Graphics Configuration tool.
· Fixed twitchy Repair bug.
· Fixed crash bug when selecting next research/add-on in mission 4 or 6 before the HQ is flown in.


Cheats

Fixed multiplayer setup cheats option for multiplayer games. Cheats can now be enabled by whoever is setting up the game. Note that cheats cannot be enabled for Automatched games.
Cheats are enabled in the single-player game, but are disabled by default.
The cheats include:
cheat_revealall - reveal all FOW
cheat_killself - kill yourself
cheat_power( n ) - give yourself "n" units of power
cheat_requisition( n ) - give yourself "n" units of requisition


Art
· Fixed Aspiring Champion’s Power Fist upgrade.
· Fixed Cultist’s weapon upgrade.
· Fixed Eldar Grav Falcon so that it no long displays incorrect weapon in the Army Painter and icon.
· Fixed Killa Kan Rokkit upgrade.
· Fixed the Force Commander’s single player weapon during Bloodthirster sync kill
· Fixed Terminator flamer upgrade.
· Fixed Plasma Gun upgrade for the Imperial Guard.
· Fixed incorrect texture on the Raptor Aspiring Champion Power Fist.

[ÜberJumper]

====================================
Warhammer 40,000: Warhammer 40,000: Dawn of War README
====================================

Version 1.0 - September 2nd, 2004


TABLE OF CONTENTS

INSTALLATION & SET UP:

1. System Requirements
2. CD Key Issues
3. DirectX(R) Detection & Installation
4. Windows(R) Installer Updates

TROUBLESHOOTING:

1. Video issues
2. Sound issues
3. Motherboard drivers
4. Multiplayer and Internet issues
5. Operating system specific issues

WARHAMMER 40,000: DAWN OF WAR ADDENDUM:

1. Accessing the Console
2. Mod Tools & Documentation
3. Team Color Mip Levels
4. Improving Performance
5. Hotkeys
6. Copyright Information
7. Customer Support Contact


======================


INSTALLATION & SET UP

Please note that Warhammer 40,000: Dawn of War does not support Microsoft(R) Windows(R) 95/NT.

1. SYSTEM REQUIREMENTS

MINIMUM

Windows(R) 98/2000/XP/ME
DirectX 9.0b (included on disc)
1.4 GHz Pentium III or equivalent AMD Athlon XP processor
256 MB RAM (512 MB required for 8-player multiplayer games)
1.8 GB free hard drive space
4x CD-ROM
32 MB DirectX(R) 9.0b compatible AGP video card with Hardware Transform and Lighting
DirectX(R) 9.0b compatible 16-bit sound card
Keyboard, Mouse

RECOMMENDED

2.2 GHz Intel Pentium 4 or equivalent
512 MB System RAM (required for 8-player multiplayer games)
nVidia GeForce 3 or ATI Radeon 8500 or equivalent with 64 MB of Video RAM.

REQUIRED FOR MULTIPLAYER

1 disc/player per computer
Internet: Broadband, or 56k connection for online multiplayer play
Network: TCP/IP compliant network


2. CD KEY ISSUES

A. Installation and the CD Key

When installing Warhammer 40,000: Dawn of War you will be prompted to enter your CD authentication key. The authentication key appears on the CD packaging. It is important that you enter the key string in its entirety exactly as it appears on the CD package. The Warhammer 40,000: Dawn of War Authentication Server verifies the CD key each time you connect for online play.

B. The game tells me my CD key is invalid

The number one problem with CD keys is mistyping. Double and triple check the characters you have entered.

C. Some common sense about your CD key

Each CD key is unique - protect it from loss or theft by keeping a copy of it in a safe place. Without it, you cannot reinstall the game or play online. You may hear of so-called "CD Key generators" being available for illicit download on the Internet. They do not work as advertised, and often attempt to steal legitimate keys off your machine, reveal personal information or install viruses, worms and/or trojan horses on your machine. Do not download and/or use them under any circumstances.

3. DIRECTX(R) DETECTION AND INSTALLATION

The Warhammer 40,000: Dawn of War installer will check your computer for the currently installed version of DirectX(R). If it detects an older version of DirectX (R), it will prompt you to install DirectX(R) 9.0b. THQ recommends allowing the installer to proceed with the DirectX(R) 9.0b installation, even if you think you may have 9.0b installed. Re-installing DirectX(R) 9.0b will not harm your DirectX(R) configuration. Warhammer 40,000: Dawn of War requires DirectX(R) 9.0b to install and play.

4. WINDOWS(R) INSTALLER UPDATES

The Windows(R) Installer may need to be updated. If this is the case, the Warhammer 40,000: Dawn of War installer will update the Windows(R) Installer, reboot the machine, then continue normally.


TROUBLESHOOTING:

1. VIDEO ISSUES

A. Latest drivers required

For best performance and video quality, please make sure you have the latest drivers for your video card when running Warhammer 40,000: Dawn of War. If you have an ATI or NVIDIA video card, you can find drivers on their websites.

http://www.ati.com/
http://www.nvidia.com/

B. Graphics Options Tool selects lower than expected range

The Graphics Options Tool automatically detects the optimal settings for your system, based on your specific hardware configuration (most notably the CPU speed, system RAM, and graphic card). If you feel the Graphics Options Tools selects a lower setting than you expect based on your hardware configuration, it is possible that either you don’t have drivers for your motherboard and its chipset installed, AGP is disabled for some reason, or you have a PCI video card installed. For best performance, you should install the latest drivers for your motherboard and use an AGP video card.

Please note that on some low-end systems, detected performance may be affected by having the installer running in the background. On min-spec systems, it is recommended that you re-run the Graphics Options Tool once installation is complete.

C. 640x480 Resolution

Warhammer 40,000: Dawn of War does not officially support 640x480 resolution, but if you have a low-end system and want to run the game at below officially supported resolutions, open the w40k.ini file in Notepad and edit the following lines so they read:

screenwidth = 640
screenheight = 480

Save the file and restart your game. It should now play in 640x480 resolution.

D. Anti-Aliasing (AA) causing blurred text on ATI cards

It has been noted that on ATI Radeon cards, when Anti-Aliasing is set to the 'High Quality' or 'Optimal Quality' presets, that in-game text may appear blurry. To remedy this, simply change your Anti-Aliasing setting from 'High Quality' or 'Optimal Quality' to 'Application Preference'. To do this, go to the Control Panel, click the 'Display' icon, then click the 'Settings' button. Click 'Advanced', and then the '3D' tab. Select 'Custom Settings', and then select 'Application Preference' under 'Anti-Aliasing'. Click 'Apply' to accept the changes, and restart your computer.

Users should experience no text-blurring under 'Optimal Performance', 'High Performance', or 'Balanced' settings for Anti-Aliasing.

2. SOUND ISSUES

A. Latest drivers required

Please make sure you have the latest drivers for your sound card when running Warhammer 40,000: Dawn of War.

B. The sound stutters while playing:

Make sure you have the latest drivers for your sound card. If stuttering persists try reducing Hardware Acceleration. From your Windows(R) destkop, click Start, then Run, type "dxdiag", then hit Enter. This brings up the "DirectX(R) Diagnostic Tool". Click the Sound tab and try reducing the "Hardware Sound Acceleration Level" slider.

3. MOTHERBOARD DRIVERS

Warhammer 40,000: Dawn of War requires the absolute latest video card AND motherboard drivers to be installed, as there have been significant issues in recent, but not the latest, drivers. Please make sure you are running the latest drivers available for BOTH your video card and motherboard.

Often motherboard drivers are overlooked when updating systems, and as a result most computers are running very old versions that simply do not work properly and may cause very noticeable slow downs and stability issues.

To find out what motherboard type you have, we recommend a program called EVEREST Home Edition that is freely available from Lavalys (www.lavalys.com) as a 2.6MB download. When you run EVEREST Home Edition, it will gather information about your system. When it is done, click the Motherboard icon, and the icons will change - click the Motherboard icon again. Your motherboard manufacturer should be listed at the end of the page that is shown, along with a link to "BIOS Download" - this is the web site that you will need to visit to download new drivers for your motherboard. Please note that THQ does not provide support for this application. For more information on motherboard drivers, visit your motherboard manufacturer's web site.


4. MULTIPLAYER & INTERNET ISSUES

***NOTE***: THQ Customer Support does not support playing multiplayer through firewalls or shared connections.

A. Login fails with a connection error

You may be experiencing problems connecting to the GameSpy chat server or it may be down.

- Verify that your internet connection is functioning correctly.
- Verify that you can ping peerchat.gamespy.com, as the server may be down.
- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

B. When logging in you get an error saying that you nickname or password is not valid.

- Warhammer 40,000: Dawn of War has its own "namespace", which means that nicknames registered outside of Warhammer 40,000: Dawn of War will not work and will have to be registered inside the game using the "Create Account" feature. If you've forgotten the password but can remember the email address you used to register the nickname, you can go to www.GameSpyID.com to retrieve the password.

C. When logging in a message appears saying "Error using CD authentication system."

- It may be that you cannot connect to the CD Key authentication server. Check your internet connection and follow the instructions in the FIREWALLS and PORTS sections.

D. When logging in a message appears saying "CD authentication failed."

- Your CD key might not have been properly detected during installation of the game. Please re-install Warhammer 40,000: Dawn of War and take special note that you enter your CD key correctly.

E. When creating an account you receive an error about the email address and password

- The email address has been used to create an account in the GameSpyID system before. Go to www.GameSpyID.com to retrieve the password or chose a new email address with which to register the account.

F. You can see games listed but you cannot join them, OR you can host a game but nobody can join the game

- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

H. You can host a game but after a few seconds you get an error saying that the game could not be registered with the online lobby system.

- Check that you can ping peerchat.gamespy.com, as the server may be down.
- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

I. You get disconnected from the online lobby system after joining a game in the lobby or shortly after loading the game

- If you have a Netgear router, try disabling the SPI Firewall under the WAN settings.

J. The game freezes in the lobby screen, when trying to host a game or when joining a game.

- If you have a firewall it may be blocking Warhammer 40,000: Dawn of War but the firewall popup window is not showing in front of the game. Quit the game or bring up the task manager and end the Warhammer 40,000: Dawn of War task. Go to your firewall settings and correctly configure them for Warhammer 40,000: Dawn of War. See the FIREWALLS section for more details.

K. When playing online your units frequently freeze and then move again.

- The game is waiting for other players to catch up. They are probably unable to run the game simulation at the required speed due to their hardware configuration and their game detail settings. Recommend to them that they re-run the Graphics Options Tool.

L. In multiplayer, the game crashes shortly after loading the level and you have a Linksys BEFSR41 v1 or v2 router.

- There have been reports of problems with certain firmware versions for these routers. Try updating to the latest version from the Linksys website or downgrading to 1.45.7, which can be found here: www.linksys.com

M. Firewall Issues

- If you have a firewall such as Zone Alarm or Norton Personal Firewall, then you need to make sure that you have given Warhammer 40,000: Dawn of War permission to access the internet and to accept connections from the internet.

- If you have Windows XP and have enabled the Windows Firewall, or if you have Windows XP Service Pack 2, you need to make sure that Warhammer 40,000: Dawn of War is listed and selected in the "Exceptions" section of the firewall options. To do this open the 'Control Panel', double-click the Network Connections icon, and right-click on your internet connection. Select 'Properties', then 'Advanced'. You should now see the 'Settings' button for the Windows Firewall. Click the button and make sure that the firewall is turned off, or that 'W40K' is selected in the 'Exceptions' tab of the Windows Firewall dialog box.

- If problems persist try disabling the firewall.

N. Ports

- Warhammer 40,000: Dawn of War uses the GameSpy NAT negotiation system to enable most people to play online without configuring their routers, but you may need to manually open ports to play.

- GameSpy can require the following ports to be opened:

UDP 6500
TCP 6667
UDP 27900
UDP 27901
TCP 28910
TCP 29900
TCP 29901
UDP 29910
TCP 29920

- Warhammer 40,000: Dawn of War uses the following port to host games and accept connections:

UDP 6112

- Check your router documentation for instructions on how to open ports. The process is very different for different brands and even for different models from the same maker.

- You could also try putting your computer in your router's DMZ. Again, check your router documentation for details on how to do this.


5. OPERATING SYSTEM-SPECIFIC ISSUES

A. Windows(R) Key Interrupts Game in 2000/XP

If the Windows(R) key is pressed during game play, the Start Menu will interrupt the game. Should this happen, simply press the Escape (Esc) key to close the menu and return to the game. Unfortunately, there is no way to prevent this from happening again except by being careful not to hit those keys while playing.

B. Admin Rights Needed To Install On Windows(r) 2000 or XP

If you are running Windows(R) 2000 or Windows(R) XP, you must have Administrator privileges to properly install the game. You do not, however, require Administrator privileges to play the game after it has been installed.

C. Alt-Tab to switch applications

Some drivers do not support the Alt-Tab switching between Warhammer 40,000: Dawn of War and other applications. It is highly recommended that you do not use Alt-Tab to switch to another program while Warhammer 40,000: Dawn of War is running. If you wish to switch programs, first close Warhammer 40,000: Dawn of War.


WARHAMMER 40,000: DAWN OF WAR ADDENDUM

1. ACCESSING THE CONSOLE IN Warhammer 40,000: Dawn of War

The Console can be accessed with the CTRL-SHIFT-TILDE (~) key. Please note that use of the console is ***not supported*** by THQ Customer Support. Please do not contact Customer Support with console command questions.

2. MOD TOOLS & DOCUMENTATION

A full set of tools and documentation supporting modding efforts for Warhammer 40,000: Dawn of War will be released through the Relic Developer Network (www.relic.com/rdn), post-launch.


3. TEAM COLOR MIP LEVELS

Currently, the default texture settings for Team Color are optimized to account for AGP bandwidth issues that may occur during online multiplayer games with more than 4 players.

To over-ride this extra level of mip dropping and view the team colors at maximum texture quality, add the following line to your Root\Local.ini file:

fullres_teamcolour=1

Please note that this setting is not officially supported, and may result in severe performance issues. It should not be attempted unless you have a very high-end system (1024MB of RAM and a 256MB graphics card).

4. IMPROVING PERFORMANCE

There are several ways to improve the performance of Warhammer 40,000: Warhammer 40,000: Dawn of War, all accessible through the Options menu:

- Reduce the resolution -- Select a lower resolution from the drop-down menu.
- Reduce the Texture Detail -- Select a lower texture detail setting from the menu.
- Reduce the Terrain Detail -- Select a lower Terrain Detail setting from the menu.
- Reduce the level of Shadow detail -- Select a lower Shadow Detail setting from the menu.
- Reduce the Model detail -- Select a lower Model Detail setting from the menu.
- Reduce the World Events detail -- Select a lower World Event detail setting from the menu.
- Reduce the FX detail -- Select a lower FX detail setting from the menu.
- Disable Team Colors -- You can drastically improve multiplayer performance by disabling Team Colors. To do this, simply switch the 'Team Color' toggle in the Multiplayer and Skirmish setup screens. When Team Colors are disabled, all opponents' customized team colors will default to existing presets on your system, saving considerable amounts of memory.

5. HOTKEYS

Each player profile has an associated hotkey file, located here:

Root\Profiles\Profile (n)\keydefaults.lua

Where (n) is your profile number (you may have more than one).

To edit your hotkeys, simply open this file in Notepad and change the associated key bindings.

Keep in mind that you will lose the hotkeys for any profile you delete. For more information on how to redefine hotkeys, refer to the help text within the keydefaults.lua file.

6. COPYRIGHT INFORMATION

Warhammer 40,000: Dawn of War -- © copyright Games Workshop Ltd 2004. All Rights Reserved. Warhammer 40,000: Dawn of War, the Warhammer 40,000: Dawn of War logo, the GWI logo, Games Workshop, the Games Workshop logo, Space Marine, Space Marine chapter logos, Warhammer, Warhammer 40k Device and all associated races, race insignia, marks, names, characters, illustrations and images from the Warhammer 40,000: Dawn of War game and the Warhammer 40,000 universe are either ®, TM and/or © Games Workshop Ltd 2000-2004, variably registered in the UK and other countries around the world, used under license. Developed by Relic® Entertainment. Game engine code © 2004 Relic Entertainment Inc. Relic, Relic Entertainment and the Relic logo are trademarks and/or registered trademarks of Relic Entertainment Inc. All Rights Reserved. The FreeType Project is copyright © 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved. This product contains software technology licensed from GameSpy Industries, Inc. © 1999-2004 GameSpy Industries, Inc. GameSpy and the "Powered by GameSpy" design are trademarks of GameSpy Industries, Inc. All rights reserved THQ and the THQ logo are trademarks and/or registered trademarks of THQ Inc. All other trademarks, logos and copyrights are property of their respective owners.


7. CUSTOMER SUPPORT CONTACT

Support web address: www.thq.com/support
E-mail Address: support@thq.com
Phone (US/Canada): 818-880-0456

Mailing address:

THQ Customer Service
27001 Agoura Rd, Suite 270
Calabasas Hills, CA 91301

[ÜberJumper]

====================================
Warhammer 40,000: Dawn of War - WINTER ASSAULT
README
====================================

Version 1.0 - August 25th, 2005


TABLE OF CONTENTS

INSTALLATION & SET UP:

1. Warhammer 40,000: Dawn of War – WINTER ASSAULT Installation
2. System Requirements
3. CD Key Issues
4. DirectX(R) Detection & Installation
5. Windows(R) Installer Updates

TROUBLESHOOTING:

1. Video issues
2. Sound issues
3. Motherboard drivers
4. Multiplayer and Internet issues
5. Operating system specific issues

WARHAMMER 40,000: DAWN OF WAR - WINTER ASSAULT ADDENDUM:

1. Accessing the Console
2. Team Color Mip Levels
3. Improving Performance
4. Hotkeys
5. Copyright Information
6. Customer Support Contact



======================


INSTALLATION & SET UP

Please note that Warhammer 40,000: Dawn of War – WINTER ASSAULT is an expansion pack. You need to have Warhammer 40,000: Dawn of War installed on your system in order to install and play WINTER ASSAULT.

Please note that Warhammer 40,000: Dawn of War – WINTER ASSAULT does not support Microsoft(R) Windows(R) 95/NT.

1. WARHAMMER 40,000: DAWN OF WAR – WINTER ASSAULT INSTALLATION

The installation of WINTER ASSAULT is a two-step process.

In Step 1, the Updater will bring your version of DAWN OF WAR to version 1.4. This may mean either:

(a) updating your pre-1.4 version to 1.4, or
(b) uninstalling any post-1.4 data (i.e. anything in a patch that comes out after patch 1.4), bringing the game to its 1.4 level, then installing the WINTER ASSAULT game data.

In case (b), the Updater will actually *uninstall* patches that you may currently have on your system. You will have to manually re-apply these post-1.4 patches yourself once the WINTER ASSAULT installation is complete.

Once DAWN OF WAR is at version 1.4, Step 2 commences, consisting of installing all the WINTER ASSAULT data to your system.

***IMPORTANT*** If you encounter any crashes or anomalies during Step 1 of the Installation Updating process, you must cancel the WINTER ASSAULT install process and re-install DAWN OF WAR. This is the best way to ensure a clean update, prior to the installation of WINTER ASSAULT data.


2. SYSTEM REQUIREMENTS

MINIMUM

Windows(R) 98/2000/XP/ME
DirectX 9.0c (included on disc)
1.8 GHz Pentium III or equivalent AMD Athlon XP processor
256 MB RAM (512 MB required for 8-player multiplayer games)
1.3 GB free hard drive space for installation
4x CD-ROM
32 MB DirectX(R) 9.0c compatible AGP video card with Hardware Transform and Lighting
DirectX(R) 9.0c compatible 16-bit sound card
Keyboard, Mouse

RECOMMENDED

2.2 GHz Intel Pentium 4 or equivalent
512 MB System RAM (required for 8-player multiplayer games)
nVidia GeForce 3 or ATI Radeon 8500 or equivalent with 64 MB of Video RAM.

REQUIRED FOR MULTIPLAYER

1 disc/player per computer
Internet: Broadband, or 56k connection for online multiplayer play
Network: TCP/IP compliant network


3. CD KEY ISSUES

A. Installation and the CD Key

When installing Warhammer 40,000: Dawn of War – WINTER ASSAULT, you will be prompted to enter your CD authentication key. The authentication key appears on the CD packaging. It is important that you enter the key string in its entirety exactly as it appears on the CD package.

The Warhammer 40,000: Dawn of War – WINTER ASSAULT Authentication Server verifies the CD key each time you connect for online play.

B. The game tells me my CD key is invalid

The number one problem with CD keys is mistyping. Double and triple check the characters you have entered.

C. Some common sense about your CD key

Each CD key is unique - protect it from loss or theft by keeping a copy of it in a safe place. Without it, you cannot reinstall the game or play online. You may hear of so-called "CD Key generators" being available for illicit download on the Internet. They do not work as advertised, and often attempt to steal legitimate keys off your machine, reveal personal information or install viruses, worms and/or trojan horses on your machine. Do not download and/or use them under any circumstances.

4. DIRECTX(R) DETECTION AND INSTALLATION

The Warhammer 40,000: Dawn of War – WINTER ASSAULT installer will check your computer for the currently installed version of DirectX(R). If it detects an older version of DirectX (R), it will prompt you to install DirectX(R) 9.0c. THQ recommends allowing the installer to proceed with the DirectX(R) 9.0c installation, even if you think you may have 9.0c installed. Re-installing DirectX(R) 9.0c will not harm your DirectX(R) configuration. Warhammer 40,000: Dawn of War – WINTER ASSAULT requires DirectX(R) 9.0c to install and play.

5. WINDOWS(R) INSTALLER UPDATES

The Windows(R) Installer may need to be updated. If this is the case, the Warhammer 40,000: Dawn of War – WINTER ASSAULT installer will update the Windows(R) Installer, reboot the machine, then continue normally.


TROUBLESHOOTING:

***A Note on Troubleshooting:***

Many technical issues can be quickly identified by looking at the warnings.log, local.ini, and dxdiag.txt files.

warnings.log is a small text file generated by Dawn of War every time you start the game. It contains information about your system from the point at which you started the game, to the point it was closed (or crashed).

local.ini identifies specifics about your installation of Dawn of War, including the resolution you are playing at, what graphics settings you are using, etc.

dxdiag.txt contains all the specific information about the version of DirectX installed on your system, and how it interacts with your specific hardware (graphics card, sound card, etc.).

To locate these files:

warnings.log & local.ini:
Located in your Dawn of War root folder. If you installed Dawn of War to the default directory C:\Program Files\THQ, it will be in C:\Program Files\THQ\Dawn of War.

dxdiag.txt:
This file contains the result from your DirectX diagnosis tool. Run the tool by clicking on "Start", selecting "Run", and then typing "dxdiag", then press the ‘Enter’ key.

A new window will open. Click the 'Save' button. The information from the tool will be saved in a file called dxdiag.txt.

Please collect these files before you call Customer Support. This will speed up response time and help us provide better solutions, faster.

1. VIDEO ISSUES

A. Latest drivers required

For best performance and video quality, please make sure you have the latest drivers for your video card when running Warhammer 40,000: Dawn of War – WINTER ASSAULT. If you have an ATI or NVIDIA video card, you can find drivers on their websites.

http://www.ati.com/
http://www.nvidia.com/

B. Graphics Options Tool selects lower than expected range

The Graphics Options Tool automatically detects the optimal settings for your system, based on your specific hardware configuration (most notably the CPU speed, system RAM, and graphics card). If you feel the Graphics Options Tool selects a lower setting than you expect based on your hardware configuration, it is possible that either you don’t have up to date drivers for your motherboard and its chipset installed, AGP is disabled for some reason, or you have a PCI video card installed. For best performance, you should install the latest drivers for your motherboard and use an AGP video card.

Please note that on some low-end systems, detected performance may be affected by having the installer running in the background. On min-spec systems, it is recommended that you re-run the Graphics Options Tool once installation is complete.

C. 640x480 Resolution

Warhammer 40,000: Dawn of War – WINTER ASSAULT does not officially support 640x480 resolution, but if you have a low-end system and want to run the game at below officially supported resolutions, open the w40k.ini file in Notepad and edit the following lines so they read:
screenwidth = 640
screenheight = 480

Save the file and restart your game. It should now play in 640x480 resolution.

D. Anti-Aliasing (AA) causing blurred text on ATI cards

It has been noted that on some ATI Radeon cards, in-game text may appear blurry when Anti-Aliasing is set to the 'High Quality' or 'Optimal Quality' presets. To remedy this, simply change your Anti-Aliasing setting from 'High Quality' or 'Optimal Quality' to 'Application Preference'. To do this, go to the Control Panel, double-click the 'Display' icon, then click the 'Settings' button. Click 'Advanced', and then the '3D' tab. Select 'Use Custom Settings', and then select 'Application Preference' under 'Anti-Aliasing'. Click 'Apply' to accept the changes, and restart your computer.

Users should experience no text-blurring under 'Optimal Performance', 'High Performance', or 'Balanced' settings for Anti-Aliasing.

2. SOUND ISSUES

A. Latest drivers required

Please make sure you have the latest drivers for your sound card when running Warhammer 40,000: Dawn of War – WINTER ASSAULT.

B. The sound stutters while playing

Make sure you have the latest drivers for your sound card. If stuttering persists try reducing Hardware Acceleration. From your Windows(R) destkop, click Start, then Run, type "dxdiag", then hit Enter. This brings up the "DirectX(R) Diagnostic Tool". Click the Sound tab and try reducing the "Hardware Sound Acceleration Level" slider.

3. MOTHERBOARD DRIVERS

Warhammer 40,000: Dawn of War – WINTER ASSAULT requires the absolute latest video card AND motherboard drivers to be installed, as there have been significant issues in recent, but not the latest, drivers. Please make sure you are running the latest drivers available for BOTH your video card and motherboard.

Often motherboard drivers are overlooked when updating systems, and as a result most computers are running very old versions that simply do not work properly and may cause very noticeable slow downs and stability issues.


4. MULTIPLAYER & INTERNET ISSUES

***NOTE***: THQ Customer Support does not support playing multiplayer through firewalls or shared connections.

A. Login fails with a connection error

You may be experiencing problems connecting to the Dawn of War Online server or it may be temporarily off-line.

- Verify that your internet connection is functioning correctly.
- Verify that you can ping peerchat.gamespy.com, as the server may be down.
- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

B. When logging in you get an error saying that you nickname or password is not valid.

- Warhammer 40,000: Dawn of War – WINTER ASSAULT has its own "namespace", which means that nicknames registered outside of Warhammer 40,000: Dawn of War – WINTER ASSAULT will not work and will have to be registered inside the game using the "Create Account" feature. If you've forgotten the password but can remember the email address you used to register the nickname, you can go to www.GameSpyID.com to retrieve the password.

C. When logging in a message appears saying "Error using CD authentication system."

- It may be that you cannot connect to the CD Key authentication server. Check your internet connection and follow the instructions in the FIREWALLS and PORTS sections.

D. When logging in a message appears saying "CD authentication failed."

- Your CD key might not have been properly detected during installation of the game. Please re-install Warhammer 40,000: Dawn of War – WINTER ASSAULT and take special note that you enter your CD key correctly.

E. When creating an account you receive an error about the email address and password

- The email address has been used to create an account in the GameSpyID system before. Go to www.GameSpyID.com to retrieve the password or choose a new email address with which to register the account.

F. You can see games listed but you cannot join them, OR you can host a game but nobody can join the game

- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

H. You can host a game but after a few seconds you get an error saying that the game could not be registered with the online lobby system.

- Check that you can ping peerchat.gamespy.com, as the server may be down.
- See the PORTS and FIREWALLS sections for details on how to correctly configure your system to allow online play.

I. You get disconnected from the online lobby system after joining a game in the lobby or shortly after loading the game

- If you have a Netgear router, try disabling the SPI Firewall under the WAN settings.

J. The game freezes in the lobby screen, when trying to host a game or when joining a game.

- If you have a firewall it may be blocking Warhammer 40,000: Dawn of War – WINTER ASSAULT but the firewall popup window is not showing in front of the game. Quit the game or bring up the task manager and end the Warhammer 40,000: Dawn of War – WINTER ASSAULT task. Go to your firewall settings and correctly configure them for Warhammer 40,000: Dawn of War – WINTER ASSAULT. See the FIREWALLS section for more details.

K. When playing online your units frequently freeze and then move again.

- The game is waiting for other players to catch up. They are probably unable to run the game simulation at the required speed due to their hardware configuration and their game detail settings. Recommend to them that they re-run the Graphics Options Tool.

L. In multiplayer, the game crashes shortly after loading the level and you have a Linksys BEFSR41 v1 or v2 router.

- There have been reports of problems with certain firmware versions for these routers. Try updating to the latest version from the Linksys website or downgrading to 1.45.7, which can be found here: www.linksys.com

M. Firewall Issues

- If you have a firewall such as ZoneAlarm or Norton Personal Firewall, then you need to make sure that you have given Warhammer 40,000: Dawn of War – WINTER ASAULT permission to access the internet and to accept connections from the internet.

- If you have Windows XP and have enabled the Windows Firewall, or if you have Windows XP Service Pack 2, you need to make sure that Warhammer 40,000: Dawn of War – WINTER ASSAULT is listed and selected in the "Exceptions" section of the firewall options. To do this open the 'Control Panel', double-click the Network Connections icon, and right-click on your internet connection. Select 'Properties', then 'Advanced'. You should now see the 'Settings' button for the Windows Firewall. Click the button and make sure that the firewall is turned off, or that ' W40kWA.exe' is selected in the 'Exceptions' tab of the Windows Firewall dialog box.

- If problems persist try disabling the firewall.

N. Ports

- Warhammer 40,000: Dawn of War – WINTER ASSAULT uses the GameSpy NAT negotiation system to enable most people to play online without configuring their routers, but you may need to manually open ports to play.

- GameSpy can require the following ports to be opened:

UDP 6500
TCP 6667
UDP 27900
UDP 27901
TCP 28910
TCP 29900
TCP 29901
UDP 29910
TCP 29920

- Warhammer 40,000: Dawn of War – WINTER ASSAULT uses the following port to host games and accept connections:

UDP 6112

- Check your router documentation for instructions on how to open ports. The process is very different for different brands and even for different models from the same maker.

- You could also try putting your computer in your router's DMZ. Again, check your router documentation for details on how to do this.


5. OPERATING SYSTEM-SPECIFIC ISSUES

A. Windows(R) Key Interrupts Game in 2000/XP

If the Windows(R) key is pressed during game play, the Start Menu will interrupt the game. Should this happen, simply press the Escape (Esc) key to close the menu and return to the game. Unfortunately, there is no way to prevent this from happening again except by being careful not to hit those keys while playing.

B. Administrator Privileges Needed To Install On Windows(r) 2000 or XP

If you are running Windows(R) 2000 or Windows(R) XP, you must have Administrator privileges to properly install the game. You do not, however, require Administrator privileges to play the game after it has been installed.

For information on how to change your user settings to obtain Administrator privileges, please refer to your Windows (R) documentation, or click the Start button and select ‘Help and Support’.

C. Alt-Tab to switch applications

Some drivers do not support the Alt-Tab switching between Warhammer 40,000: Dawn of War – WINTER ASSAULT and other applications. It is highly recommended that you do not use Alt-Tab to switch to another program while Warhammer 40,000: Dawn of War – WINTER ASSAULT is running. If you wish to switch programs, first close Warhammer 40,000: Dawn of War – WINTER ASSAULT.


WARHAMMER 40,000: DAWN OF WAR – WINTER ASSAULT ADDENDUM

1. ACCESSING THE CONSOLE IN Warhammer 40,000: Dawn of War – WINTER ASSAULT

The Console can be accessed with the CTRL-SHIFT-TILDE (~) key combination. Please note that use of the console is ***not supported*** by THQ Customer Support. Please do not contact THQ Customer Support with console command questions.


2. TEAM COLOR MIP LEVELS

Currently, the default texture settings for Team Color are optimized to account for AGP bandwidth issues that may occur during online multiplayer games with more than 4 players.

To over-ride this extra level of mip dropping and view the team colors at maximum texture quality, add the following line to your Root\Local.ini file:

fullres_teamcolour=1

Please note that this setting is not officially supported, and may result in severe performance issues. It should not be attempted unless you have a very high-end system (1024MB of RAM and a 256MB graphics card).

3. IMPROVING PERFORMANCE

There are several ways to improve the performance of Warhammer 40,000: Dawn of War – WINTER ASSAULT on min and mid-spec systems, all accessible through the Options menu:

- Reduce the resolution -- Select a lower resolution from the drop-down menu.
- Reduce the Texture Detail -- Select a lower Texture Detail setting from the menu.
- Reduce the Terrain Detail -- Select a lower Terrain Detail setting from the menu.
- Reduce the level of Shadow detail -- Select a lower Shadows Detail setting from the menu.
- Reduce the Model detail -- Select a lower Model Detail setting from the menu.
- Reduce the World Events detail -- Select a lower World Event detail setting from the menu.
- Reduce the FX detail -- Select a lower FX Detail setting from the menu.
- Disable Team Colors -- You can drastically improve multiplayer performance by disabling Team Colors. To do this, simply switch the 'Team Color' toggle in the Multiplayer and Skirmish setup screens. When Team Colors are disabled, all opponents' customized team colors will default to existing presets on your system, saving considerable amounts of memory.

4. HOTKEYS

Each player profile has an associated hotkey file, located here:

Root\Profiles\Profile (n)\wxp\keydefaults.lua

Where (n) is your profile number (you may have more than one).

To edit your hotkeys, simply open this file in Notepad and change the associated key bindings.

Keep in mind that you will lose the hotkeys for any profile you delete. For more information on how to redefine hotkeys, refer to the help text within the keydefaults.lua file.

5. COPYRIGHT INFORMATION

Warhammer 40,000 Dawn of War Winter Assault -- Copyright © Games Workshop Limited 2004. Dawn of War, the Dawn of War logo, Dawn of War: Winter Assault and the Dawn of War: Winter Assault logo, GW, Games Workshop, Space Marine, 40K, Warhammer, Warhammer 40,000 Device, and all associated races, race or unit insignia, marks, places, characters, illustrations and images from the Dawn of War game and the Warhammer 40,000 universe are either ®, TM and/or © Games Workshop Ltd 2000-2005, variably registered in the UK and other countries around the world, and used under license. All Rights Reserved. Source Code for the Dawn of War game © 2004 THQ Inc. All Rights Reserved. The FreeType Project is copyright © 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved. This product contains software technology licensed from GameSpy Industries, Inc. © 1999-2005 GameSpy Industries, Inc. All rights reserved. THQ, Relic Entertainment and their respective logos are trademarks and/or registered trademarks of THQ Inc. All other trademarks, logos and copyrights are property of their respective owners.



6. CUSTOMER SUPPORT CONTACT

Support web address: www.thq.com/support
E-mail Address: support@thq.com
Phone (US/Canada): 818-880-0456

Mailing address:\

THQ Customer Service
29903 Agoura Road
Agoura Hills, CA 91301




***UNOFFICIAL*** SUPPORT FORUM:

RelicNews, the official community for Warhammer 40,000: Dawn of War – WINTER ASSAULT, has a wealth of user feedback and troubleshooting information that may be useful in solving common system incompatibility issues.

Please note that this should be viewed as a secondary information source, and these forums do not represent official THQ Customer Support.

http://forums.relicnews.com/forumdisplay.php?f=125