[Impossible Creatures] Quick Fix List - Check this first before posting!

[ÜberJumper]

Folks:

Before you post a problem you believe you've found when playing Impossible Creatures, please take a moment to read through this list of links that point to fixes for known issues. Also, before posting, make sure you read the readme.rtf file that installs with IC. It's quite comprehensive, and may help solve any conflicts.

Quick Links

1. Profile Creation Issue - PCGDemo

2. ATI Cards not displaying graphics properly - PCGDemo

3. Zone Alarm prevents IC from Running - PCGDemo

4. EZ Pad Error - IC.EXE - Entry Point Not Found - IC MP Stress Test

5. InitExecution - Unable to prepare the execution of the application - IC MP Stress Test

6. Invalid RPC Stub when Installing - IC MP Stress Test

7. Zone Stats Not Updating - IC MP Stress Test

8. IC Crashes Loading Deep Freeze Map - IC MP Stress Test 1.1.0 patch

9. IC Crashes after clicking "Best in Show" - IC MP Stress Test 1.2.0 patch

10. IC does not start with a "Failed to find mod IC" in the warnings.log file - Combo of multiple versions

11. Increasing Playback Speed in Recorded Games - Retail Version

12. Spontaneous Crash to Desktop w/ AMD+VIa Motherboard

13. Audigy/Extigy Patch info - Fixes speaker modes being reset on the user's computer.

General

IC MP Beta Firewall Troubleshooting Guide (by Microsoft)

EZ Pad and DirectX 8.2 Information (Unofficially by Relic)


Posting an Error?

When posting, Ensure you include a System Spec in the following format:

CPU
Memory
Video Card
Sound Card
Operating System
DirectX version (go to start>run... type dxdiag and click ok)
If you know driver versions for your vidcard that will help.

It is also helpful to post a warnings.log file, which can be found in the directory in which you installed IC.

Please post in as much detail as possible where in the process of running the application (after you click the IC Icon, once you're at the profile menu, once you've signed into IC Online etc)

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This list will be updated as any problems are found, and a solution discovered for them.

[ÜberJumper]

Here's the contact info for Microsoft Post Sales Support. Note: This information can be found in greater detail on the inside of the back cover of the IC Manual.

* phone number for PSS is (800) 537-8324 for the U.S. and in Canada call (905) 568-3503. US Number is Toll Free, Canadian Number may have toll charges.
* to work with a Microsoft Support Professional over the Internet, submit issues at: http://support.microsoft.com/directory/onlinesr.asp

Note that you may need the product ID number, which can be found on the screen that autoplays when you insert your IC CD.

If you can't get a quick fix from a problem on these forums, or you have a problem with DirectX or the install that you can't figure out, please do not hesitate to contact them. These guys are pros, and should be able to help you solve your problem quite quickly. Thanks to Relic for the info.

[ÜberJumper]

PATCH ISSUES:

If you are having problems with the patch be aware of these issues:

1. The patch can take a LONG time to run. Be patient with it and wait for it to finish. If it does not run, you may have to uninstall IC, re-install, and re-patch. If the patch continues to give you problems, try patching in safe mode, as this often avoids certain programs that prevent people from patching.

2. You can get the latest windows installer here.

3. You can get the patch here.

4. The 1.01 patch is required for Installing Insect Invasion. Do not try to install Insect Invasion without first installling the Patch.

5. If you have a No-cd crack installed, make sure you re-install the original EXE before trying to patch. If you have a No-CD crack install, the patch WILL fail.